Shipping & Returns

 

📦 Shipping Information

 

  • Orders are processed by our supplier within 1–3 business days.

  • Estimated delivery time:

     

    • 7–15 business days to the United States

    • 10–25 business days for international orders

     

  • You will receive a tracking number once your order is shipped.

  • Please note: Delivery delays may occur due to customs, weather, or local postal services.

 

 

🚚 Shipping Fees

 

  • We offer FREE worldwide shipping on all orders.

    (No minimum purchase required.)

 

 

🔁 Return & Refund Policy

 

We work with a trusted third-party logistics provider to fulfill and ship your orders.

For this reason, we only accept refund or reshipment requests under the following conditions:

 

✅ Eligible for Refund or Reshipment:

 

  • The item has not arrived within 45 days from the shipping date.

  • The product is damaged, defective, or significantly different from the description.

  • The parcel is lost in transit.

 

❌ Not Eligible for Refund:

 

  • You changed your mind after the order was placed.

  • Incorrect or incomplete shipping address was provided.

  • Slight variations in color, size, or pattern due to lighting or display settings.

 

 

📬 How to Request a Refund or Reshipment:

 

  1. Contact us within 7 days of delivery.

  2. Send an email to: aseelkids.store@gmail.com

  3. Include your order number and clear photo or video proof of the issue.

  4. Our team will review the case and coordinate with our supplier to solve the issue as quickly as possible.

 

 

💛 Thank you for shopping with

Aseel kids